We will work based on User Perspective, Business Perspective, Expert Perspective and Technical Perspective. Thorough evaluation of the site against best practice checklists, heuristics, and frameworks. We do complete evaluation of site against time tested UX principles and general UX myths to identify where there is opportunity to improve. Evaluation of site against new UX trends to see if there are opportunities to do more cutting-edge design work. We will understand the user’s process to create empathetic designs and develop intuitive process flows.
Understanding the Requirements: Once the requirements are gathered via Existing website or mobile app, We follow best practices to understand the product purpose, features, business goal and target audience necessity. To start with more efficient manner, we may also conduct stakeholder Interviews and workshops to Implement User Experience Design.
We will conduct a thorough Heuristic Evaluation for your website or mobile app against the best Usability guidelines and industry standard criteria, identifying existing issues and opportunities for improvement with your current website or mobile app.
Once the usability pain points are bench-marked by the Heuristic Evaluation, we provide efficient recommendations according to UX design standards. Which will pave the way for the improvement with your current website or mobile app.
Bridge UX recommends one-on-one interviews to get a deeper insight and further detail into user preferences, behaviours, motivations and attitudes. We conduct focus groups as the qualitative research method. Another option is to conduct the conversation in the participant’s environment, to effectively simulate an actual User Experience.